Welcome to the TUNGOP website (tungop.com). We take your privacy and personal information protection very seriously and are committed to complying with applicable data protection laws and regulations. This policy is designed to help you understand how we collect, use, protect and disclose your information.
1. Collection of Information
We may collect the following types of information:
Personally identifiable information: such as your name, email address, phone number, shipping address, billing address, etc., which is usually provided by you when you register on the website, purchase an order or contact customer service.
Payment information: such as credit card information, payment method, etc., used to complete transactions.
Technical information: such as IP address, browser type, operating system, access date and time, visited pages, etc., for website optimization and analysis purposes.
Other information: Any information you actively provide, such as content submitted through message, comment or feedback forms.
2. Use of Information
We use the personal information we collect for the following purposes:
Process and manage your order, including payment, delivery and after-sales service.
Provide customer support and respond to your inquiries.
Improve our website content and user experience.
Provide you with regular promotions, product updates or other information.
Prevent fraud and ensure transaction security.
3. Information protection
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction.
Encryption technology: We use SSL encryption technology to protect your payment information and other sensitive data.
Access control: Only authorized employees can access your information, and we will review access rights regularly.
Data storage: We store your information on secure servers and take necessary protective measures.
4. Sharing and disclosure of information
We will not sell or rent your personal information to third parties, but we may disclose your information in the following circumstances:
Third-party service providers: such as payment processing, shipping and logistics companies, etc., may need to share information when fulfilling orders.
Legal requirements: We may disclose your information when required by law, such as at the request of government agencies, courts or legal proceedings.
Protecting rights and interests: We may disclose information when preventing fraud, investigating illegal activities or protecting the rights and interests of our users and companies.
5. Use of Cookies
Our website uses Cookies technology to enhance user experience. Cookies are small text files stored on your device that help us remember your settings, login information, and your preferences. You can refuse the use of Cookies through your browser settings, but this may affect your user experience.
6. User Rights
Under applicable privacy protection laws, you may have the following rights:
Right of access: You can request access to the personal information we collect about you.
Right to correction: If you find that the information we hold is inaccurate, you can request correction.
Right to deletion: In certain circumstances, you can ask us to delete your personal information.
Right to object: You have the right to object to our processing of your personal information based on legitimate interests.
Right to data transfer: In certain circumstances, you have the right to transfer your personal information to other service providers.
If you wish to exercise the above rights or have any questions, you can contact us in the following ways:
📧 Email: service@tungop.com
📍 Company address: No. 153, Jiangchun Road, Hongfeng Town, Yangdong District, Yangjiang City (declared)
📞 Contact number: 13526861881
7. Children's privacy protection
Our website and services are not intended for children under the age of 13. We do not intentionally collect personal information from children under the age of 13. If we find that we have inadvertently collected personal information from children, we will take necessary measures to delete the information.
8. Updates to the information protection policy
We may update this information protection policy from time to time to reflect changes in our information collection and use. We will post the updated policy on this page and indicate the update date. Please check this policy regularly so that you can understand how we protect your information.
Thank you for visiting the TUNGOP website. We will continue to work hard to ensure that your personal information is properly protected. If you have any questions or need to know more about our privacy protection measures, please feel free to contact us.
📧 Email: service@tungop.com
📍 Company address: No. 153, Jiangchun Road, Hongfeng Town, Yangdong District, Yangjiang City (declared)
📞 Contact number: 13526861881